How can we help you?
Search our knowledge base or browse by topic. Answers for formation, EINs, taxes, billing, and everything in between.
Find what you need
Every topic — from filing your first LLC to managing ongoing compliance — has a dedicated section.
Getting started
Account setup, dashboard walkthrough, and your first steps with Kicker.
Business formation
LLC, corporation, and nonprofit filing — state requirements, timelines, and documents.
EIN and ITIN
Federal Tax IDs, Form SS-4, Form W-7, and working with Certifying Acceptance Agents.
Taxes and compliance
Annual reports, BOI filings with FinCEN, registered agent renewals, and state deadlines.
Billing and plans
Subscriptions, invoices, refunds, the 30-day money-back guarantee, and plan upgrades.
Account and security
Password reset, two-factor authentication, team member access, and data privacy.
Popular articles
The guides founders open most — bookmarked, shared, and kept close during formation.
Getting started
How to choose the right business structure for your situation
Business formation
LLC formation: what's included, timelines, and what to expect
EIN and ITIN
How to get an EIN (Federal Tax ID) as a non-US founder
Business formation
Wyoming vs Delaware vs your home state — which should you pick?
Taxes and compliance
BOI report filing with FinCEN under the Corporate Transparency Act
Billing and plans
How to request a refund under the 30-day money-back guarantee
Account and security
Setting up two-factor authentication on your Kicker account
EIN and ITIN
ITIN application via Certifying Acceptance Agent — step by step
Common questions, direct answers
Quick answers to the questions our support team hears every day.
How long does it take to form an LLC?
Processing times vary by state — typically 1–7 business days for standard filing. Wyoming and Delaware are among the fastest (often 1–2 business days). Expedited same-day and next-day options are available in most states for an additional state fee. Your dashboard shows live status once we submit.
Can I form a US business if I'm not a US citizen?
Yes. Founders in many countries use Kicker to form and operate a US LLC or corporation. You do not need a US Social Security Number, US address, or US bank account to get started. We handle all US-side requirements — formation, EIN (via Form SS-4), registered agent, and ongoing compliance.
What is an EIN and do I need one?
An EIN (Employer Identification Number) is your federal Tax ID, obtained from the IRS using Form SS-4. You need it to open a US business bank account, hire employees, file federal taxes, and sign many contracts. Non-US founders without an SSN can still obtain an EIN — we handle the entire application for you.
What is an ITIN and who needs one?
An ITIN (Individual Taxpayer Identification Number) is issued to individuals who must file US taxes but are not eligible for a Social Security Number. It's obtained via IRS Form W-7, processed through a Certifying Acceptance Agent (CAA). Non-resident founders who receive US-sourced income typically need one to file their personal US tax return.
What ongoing compliance is required after formation?
Requirements vary by state, but most businesses need to: maintain a registered agent, file an annual or biennial report (with a state fee), and keep a business address on file. Additionally, under the Corporate Transparency Act, most entities must file a Beneficial Ownership Information (BOI) report with FinCEN. We send compliance reminders and can handle filings for you.
What is your refund policy?
We offer a 30-day money-back guarantee on Kicker service fees. If you're not satisfied within 30 days, contact us for a full refund of our fee. State filing fees are paid directly to the state government and are non-refundable once submitted — that's a state requirement, not a Kicker policy.
How do I upgrade or change my plan?
Log in, go to Account → Billing, and select 'Change plan'. Upgrades are prorated to the day — you only pay the difference. Downgrades take effect at the end of your current billing period. If you have questions, our support team can help you choose the right plan.
Is my data secure?
Yes. Kicker uses 256-bit SSL encryption for all data in transit and at rest. We never sell your personal information. Sensitive documents — formation papers, EIN letters, operating agreements — are stored in encrypted cloud storage and accessible only to you from your dashboard.
Our team is here for you
Can't find what you're looking for? Reach us by WhatsApp, email, or phone — a real person will get back to you, fast.
Message us on WhatsApp for real-time support. Typically reply within minutes during business hours.
Send a detailed question and we'll reply within 2 hours during weekday business hours (Mon–Fri, 9 AM–6 PM EST).
Phone
Speak directly with a formation specialist. Available Mon–Fri, 9 AM–6 PM EST. No hold music — real people answer.
Related services
Ready to launch your US business?
Formation, EIN, registered agent, and ongoing compliance — handled for you. Start free, pay only the state filing fee.
No hidden fees · 100% accuracy guarantee · 30-day money back · All 50 states