We stand behind our services with a clear, fair refund policy. Your satisfaction is our priority.
At Cannki Kicker, we are committed to providing exceptional business formation and compliance services. This Refund, Return, and Cancellation Policy outlines the terms and conditions under which refunds and cancellations are processed. Please read this policy carefully before purchasing our services.
Cannki Kicker offers a 30-day refund window for eligible services, calculated from the date of purchase or service activation, whichever comes first. We believe in the quality of our services and want you to be completely satisfied with your experience.
Refunds are processed to the original payment method used for the purchase. Please allow 7-10 business days for the refund to appear in your account, depending on your financial institution's processing time.
Certain services and fees are non-refundable due to their nature and the costs already incurred on your behalf. These include:
All state and federal government filing fees, including but not limited to LLC formation fees, corporation filing fees, EIN application fees, trademark filing fees, BOI (Beneficial Ownership Information) filing fees, annual report fees, foreign qualification fees, and any other government- mandated charges are non-refundable once submitted to the respective government agencies.
Fees paid to third-party service providers including registered agent services (once activated), credit monitoring services, DUNS number application fees, banking partner setup fees, payment gateway integration costs, e-SIM activation fees, phone AI system setup costs, identity verification services (Veriff KYC), address verification services, and any other external vendor charges are non-refundable once the service has been activated or initiated.
Services that have been fully completed and delivered, including prepared and filed documents, completed tax returns, finalized bookkeeping work, submitted trademark applications, delivered operating agreements, completed business amendments, processed annual reports, and any other services where the work has been performed and results delivered are non-refundable.
Rush processing fees, expedited filing fees, same-day service charges, and any premium processing upgrades are non-refundable once the expedited service has been initiated, as these require immediate allocation of additional resources and priority handling.
Monthly or annual subscription fees for ongoing services such as registered agent service, compliance monitoring, bookkeeping subscriptions, and other recurring services are non-refundable for the current billing period once activated. Cancellation will prevent future charges but will not refund the current period.
Fees for consultations, advisory services, and expert guidance sessions are non-refundable once the consultation has been scheduled or conducted, as these involve dedicated time from our professional staff.
We clearly communicate which portions of your service package are refundable and which are not before you complete your purchase. If you have questions about refund eligibility for a specific service, please contact our support team before making your purchase.
We have streamlined our refund process to make it as simple and efficient as possible. Here's what you need to know about requesting and receiving a refund:
Contact our support team via email at support@cannkikicker.com or call (555) 123-4567. Provide your order number, account information, and reason for the refund request.
Our team will review your request within 2-3 business days. We'll verify eligibility based on our refund policy and the services provided. You'll receive an email with the decision.
If approved, we'll process your refund within 3-5 business days. The refund will be issued to your original payment method (card, bank account, PayPal, JazzCash, EasyPaisa, Cash App, or cash).
Depending on your payment method and financial institution, the refund will appear in your account within 7-10 business days. International transfers may take up to 15 business days.
You have the right to cancel services at different stages of the process. The cancellation terms vary based on the type of service and how far along we are in the fulfillment process.
For one-time services such as LLC formation, corporation setup, EIN application, ITIN application, trademark filing, BOI reporting, and other non-recurring services:
Full Refund Available: If you cancel before we begin work on your order and before any filings are submitted, you're eligible for a full refund minus any non-refundable government or third-party fees already paid.
Partial Refund Available: If you cancel after we've begun work but before completion, you may receive a partial refund. We'll deduct the value of work completed, any non-refundable fees, and administrative costs (typically 25% of the service fee).
No Refund Available: Once a service is completed and delivered (e.g., documents filed, applications submitted, certificates issued), cancellation is not possible and no refund will be issued.
For recurring subscription services such as registered agent service, compliance monitoring, bookkeeping, and other ongoing services:
For our bundled packages (Starter $99, Professional $299, Enterprise $599):
Cannki Kicker accepts multiple payment methods, and refund processing may vary slightly depending on the method used for your original payment:
While we strive to apply our refund policy consistently, we understand that special circumstances may arise. We handle the following situations on a case-by-case basis:
If we fail to deliver your service within the promised timeframe due to our error, or if we make mistakes in filing or processing your documents:
If your application is rejected by a government agency due to no fault of your own:
If you accidentally place duplicate orders for the same service:
If you need to cancel services due to serious medical or family emergencies:
If you're unsatisfied with the quality of our service delivery:
If you initiate a chargeback with your payment provider:
Different services have unique refund considerations based on their nature and the work involved. Below are specific refund terms for our major service categories:
Understanding the complete timeline for refund processing helps set proper expectations. Here's a detailed breakdown of the typical refund timeline:
You submit your refund request via email or phone with all required information and documentation.
Our support team reviews your request, verifies your account, and checks eligibility against our refund policy terms.
You receive an email with our decision. If approved, we provide details on the refund amount and expected timeline. If denied, we explain the reasoning.
If approved, we initiate the refund to your original payment method. Processing time varies by payment method (3-5 days for cards, 5-7 days for bank transfers).
The refund appears in your account. Timing depends on your financial institution's processing speed. International transfers may take up to 15 days.
To ensure your refund request is processed quickly and efficiently, please follow these steps:
Collect your order number, purchase date, payment method details, and any relevant documentation (receipts, correspondence, etc.).
Email: support@cannkikicker.com (include "Refund Request" in subject line)
Phone: (555) 123-4567 (Monday-Friday, 9 AM - 6 PM EST)
Support Portal: Log into your account and submit a support ticket
Clearly explain the reason for your refund request. Include specific details about your dissatisfaction, any issues encountered, or circumstances requiring the refund.
Our team will review your request within 2-3 business days and respond via email with a decision and next steps.
If you don't receive a response within 3 business days, or if you need to provide additional information, reach out again through the same channel.
At Cannki Kicker, we believe in transparency and fair treatment. You have certain rights when it comes to refunds and cancellations, and we are committed to honoring them:
This refund policy is designed to comply with consumer protection laws in both Pakistan and the United States, where Cannki Kicker operates. We are committed to:
A: If we haven't submitted any filings to government agencies and haven't completed the work, yes, you may be eligible for a partial refund. However, any government fees already paid and work already completed will be deducted from the refund amount. The sooner you cancel, the more likely you are to receive a larger refund.
A: If the rejection was due to an error on our part, we'll refile at no additional charge. If the rejection was due to issues with your provided information or unavoidable legal reasons, the state filing fees are non-refundable, but we can discuss options for partial refunds of our service fees or applying the fees toward an alternative approach.
A: If you cancel within the first 30 days, you may be eligible for a full or prorated refund. After 30 days, we typically don't offer prorated refunds, but you can cancel at any time to prevent the next year's renewal charge. Each case is reviewed individually, and exceptions may be made for special circumstances.
A: The 30-day window begins on the date of purchase or service activation, whichever comes first. You can find this date in your order confirmation email or by logging into your account dashboard. If you're unsure, contact our support team and we'll verify your eligibility.
A: Refunds are issued proportionally to each payment method used. For example, if you paid 50% by card and 50% by PayPal, the refund will be split accordingly. If one payment method is no longer valid, we'll work with you to find an alternative solution.
A: Generally, our policy requires refund requests within 30 days of purchase. However, for services that haven't been used or activated (like unused registered agent service credits or prepaid services), we may make exceptions on a case-by-case basis. Contact our support team to discuss your specific situation.
A: We take service quality seriously. Please contact us first so we can address your concerns and attempt to correct any issues. If we're unable to resolve the problems to your satisfaction, we'll consider a partial or full refund based on the circumstances and amount of work completed.
A: A refund returns money to your original payment method. A credit remains in your Cannki Kicker account and can be used for future purchases. In some situations, we may offer account credit as an alternative to a refund, which often provides additional value through bonuses or extended expiration dates.
A: Some services (like registered agent or compliance monitoring) can be transferred to another business entity you own. However, transferring services to third parties is generally not allowed due to legal and compliance reasons. Contact our support team to discuss your specific transfer needs.
A: For security and regulatory compliance, refunds are generally issued to the original payment method. However, if the original payment method is no longer available or if there are valid reasons for an alternative method, we can arrange for refunds to be issued differently. Additional verification may be required, and currency conversion fees may apply.
Cannki Kicker reserves the right to modify this Refund, Return, and Cancellation Policy at any time. When we make changes:
If you purchased services before a policy change, the policy in effect at the time of your purchase will generally apply to your transaction, unless the change is legally required or benefits you.
Have questions about our refund policy or need to request a refund? We're here to help.
support@cannkikicker.com
Response within 24 hours
(555) 123-4567
Mon-Fri, 9 AM - 6 PM EST
New York, NY
Corporate Headquarters