Talk to a real expert, not a bot
Our formation specialists are available by phone, WhatsApp, and email. Real answers to real questions — no automated runaround.
- Free pre-sales consultation
- Mon–Fri 9 AM–6 PM EST
- Response within 24 hours
Support channels
All channels · live now
- Business hours
Phone
+1 (219) 841-1596
- Fastest response
WhatsApp
wa.me/S2MNGOSDPSXSK1
- < 24 hr
Email – General
contact@kicker.cannki.com
- < 24 hr
Email – Sales
sales@kicker.cannki.com
- < 24 hr
Email – Refunds
refunds@kicker.cannki.com
Three ways to reach us
Pick the channel that works for you. All three connect you to the same expert team.
We read every message personally
Not a ticket queue. Your message goes directly to a formation specialist who will reply with a real answer, not a template.
Our office
Address
7247 Emma Ct
Douglasville, GA 30134, US
Business hours
- Monday
- 9:00 AM – 6:00 PM EST
- Tuesday
- 9:00 AM – 6:00 PM EST
- Wednesday
- 9:00 AM – 6:00 PM EST
- Thursday
- 9:00 AM – 6:00 PM EST
- Friday
- 9:00 AM – 6:00 PM EST
- Saturday
- Closed
- Sunday
- Closed
Email monitored 24/7 — urgent matters outside hours get a same-day response.
Department contacts
Skip the queue — go straight to the team that handles your issue.
Complaints
Concerns, feedback, or service issues — we take these seriously
complaints@kicker.cannki.comExpertise backed by credentials, not just marketing
We're authorized by federal agencies, not just registered as a business filing service. That means your applications go through our verified pipelines — not around them.
- 100% accuracy guarantee — every filing reviewed by experts
- FinCEN authorized BOI API filer (Corporate Transparency Act)
- IRS authorized e-filing provider
- Same-day processing available on expedited orders
- All 50 states covered — we know each state's requirements
- Real people, not bots — dedicated formation experts
What's the fastest way to reach someone?
WhatsApp is the fastest channel during business hours (Mon–Fri, 9 AM–6 PM EST) — replies typically come within minutes. For a detailed written response, email contact@kicker.cannki.com; we respond within 24 hours. For immediate voice support, call +1 (219) 841-1596.
What hours is phone support available?
Phone support is available Monday through Friday, 9:00 AM to 6:00 PM Eastern Time. Outside those hours, leave a message and we'll call back the next business day. Email and WhatsApp are monitored outside business hours for urgent matters.
How do I submit a refund request?
Email refunds@kicker.cannki.com with your order number and a brief reason. We honor a 30-day money-back guarantee on our service fees. Government state filing fees are paid directly to the state and are non-refundable — those are outside our control once submitted.
How do I file a complaint or escalate an issue?
Email complaints@kicker.cannki.com directly. Every complaint is reviewed by a senior team member within one business day. We treat complaints as our highest-priority feedback — they drive real process improvements.
Can I get help before I place an order?
Yes — pre-sales consultations are free. Call or WhatsApp us if you're unsure which entity type (LLC, S-Corp, C-Corp) is right for you, which state to form in, or what services you actually need. We'd rather spend 15 minutes saving you a mistake than have you form the wrong entity.
Do you serve international founders?
Yes. We've helped founders from around the world form and run US businesses. If you're outside the US, WhatsApp is usually the most convenient way to reach us. We handle EINs for non-US founders (no SSN required), registered agent, and all compliance filings remotely.
Everything you need to form and run a US business
Ready to start your US business?
Formation is free — you only pay the state filing fee. Our team walks you through every step.
No hidden fees · 100% accuracy guarantee · 30-day money back · all 50 states